Most business owners or marketers are aware that creating good quality content is one of the best ways to keep your website at the top of any search results. But, you don’t always have to be creating something new to improve your website. You can optimize your website and content by [...]
We are now online 24/7. The internet is the place to go for everything. That being said, the internet is the best place for bringing attention to your business. Online reviews are a great way to gain attention and to improve customer service as well as grow the business. The best [...]
Sticks and Stones Can Break Your Bones, and Words Can Hurt Your BusinessMost business owners are aware that negative press can hurt a business. Large-scale negative publicity, such as that which AIG received over the government bailout and Transocean's Deep Water Horizon drilling incident, can damage the reputation of corporate powerhouses. Far [...]
Right now small businesses need to put their best foot forward online. More people than ever before go online to look at reviews and see whether business or products are worthwhile. These third party sites that hold reviews are important. It includes Yelp, Amazon, and Google maps, just to name a [...]
One of the more difficult customer service challenges for a growing business are "devil customers." These customers frequently return, request for exchanges or fixes that are well outside of the scope of excellent customer service. Prior to the proliferation of readily available Yelp and Google Reviews, these so-called devil customers resorted to [...]
It is an undisputed fact that almost every consumer who takes their shopping seriously will agree that informed decisions about products or services that they buy are mostly based on information or reviews found on the internet. It's amazing today how the internet has revolutionized the world and made very bold strides [...]
