Customer Service

 When you are visiting a website for the first time you may not have made your mind up yet about whether you are going to make a purchase from that site. One of the main things that you will be concerned about is whether the business is trustworthy and whether they are [...]

Installing live chat on your business website is a proven method for creating more conversations between your business and customers. Despite that, it isn’t always the best idea for all business owners. Below, we break down the good, the bad and the ugly with regard to the installation of live chat [...]